Faq

1. How do I place an order?

Simply browse our products, add your desired items to the cart, and proceed to checkout. Fill in your shipping details and confirm your order.

2. What payment methods do you accept?

We currently accept Cash on Delivery (COD). Online payment options such as UPI, Cards, and Wallets will be added soon.

3. How long does delivery take?

Orders are usually delivered within 4–7 business days depending on your location.

4. How can I track my order?

Once your order is shipped, you will receive an SMS/Email with a tracking link. You can use it to monitor your shipment in real time.

5. Can I cancel my order?

Yes, you can cancel your order before it is shipped. Once shipped, cancellations may not be possible.

6. Can I change my delivery address after placing the order?

Address changes are possible only before the order is dispatched. Contact customer support as soon as possible.

7. Do you offer returns or exchanges?

Yes, we offer easy returns and replacements for damaged, defective, or wrong products. Conditions apply based on product category.

8. What if I receive a damaged or wrong product?

Please contact us within 24–48 hours with photos or videos, and we will arrange a return or replacement.

9. Do you ship everywhere in India?

Yes, we deliver to most pin codes across India. If your location is not serviceable, you will be notified at checkout.

10. Is there any shipping charge?

Shipping charges (if any) are displayed during checkout. Many products come with free shipping.

11. What should I do if my order is delayed?

Delivery may be delayed due to courier issues or weather conditions. You can track your order or contact customer support for assistance.

12. Will I get an invoice for my purchase?

Yes, a digital invoice will be sent to your email or available inside your order details.